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Safer Gambling at PlayOJO

OJO Promise

Safe Mate

Tools

Tips

Friends & Family

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About Gaming

Safe Mate

Safe Mate is a handy new tool you can find under the ’Safer Gambling’ section in Your Account which allows you to track how much money you’ve spent, what you’ve won or lost, and how much time you’ve spent gambling over the last 6 months.

But it’s more than just your stats. Think of Safe Mate as your Safer Gambling personal assistant who shows you if you’re playing habits are changing, compares you to other players like you, and gives you a quick health check score.

You can also compare what you think you’ve spent with what you actually spent, and Safe Mate sends you perfectly timed alerts containing personalised tips for safer play.

Playing Behaviour

Check how long you’ve played for and what you’ve deposited, withdrawn and spent overall across a range of time periods. You can also see if you’re playing more or less than other players who have a similar profile to you.

Game Types

See how much you’ve staked on different game types, for example slots, roulette or blackjack.

Self-Assessment

Having a true picture of your gambling behaviour is vital to gambling safely. With the self-assessment test within Safe Mate, you can guess how much money and time you’ve spent recently and compare it against the actual figures. If your guesses are far less than the reality, it’s a good indication that you should use tools like deposit limits and time alerts, and even seek further support to manage your play.

Risk Score

Get quick risk scores for your level of gambling activity. The scores are calculated using a range of financial factors including total wagers, deposits and withdrawals, as well as play management factors like the length of your play sessions and the times of day you play. Most players who play for real money will fall into the No Risk category. If you see any High-Risk scores and would like to know what they mean and how you can respond, please contact our Support team.

Trends

Graphs are a quick and easy way to see how your gambling activity has changed over the last 4 weeks. If you spot concerning trends and identify the cause, we can help you take immediate action to manage your gambling.

Messages/alerts

It’s not always convenient to check your activity stats during or after a play session, but you can sign up for personalised alerts which will keep you informed and highlight any activity we think you should be aware of, or any actions you might want to consider.

If you play with other casinos operated by SkillOnNet, the information shown within Safe Mate will be a combination of all play on those accounts. If the Safe Mate data does not match the information displayed in your ‘My Account’ section, please treat the information in ‘My account’ as the latest data.

Availability depends on your country

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We use both automated and manual processes in order to verify the age of the customer registering the account and any player under the age of 18 who registers an account will have their account closed immediately.

We say NO to Underage Gambling.
We do not allow players under the age of 18 to gamble. This is stated in our Terms and Conditions.

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